Our first experience with Logic was via a service call dispatched by our home warranty company – you honestly never know what you’re going to get in terms of work quality and professionalism when going through the home warranty, and we geared ourselves up for whatever may come when we saw that this new, unknown entity would be coming out to our house to do repairs.
We were blown away by Logic’s responsiveness, professionalism, and attention to detail. Cesar was quick to contact me and schedule the visit promptly for the following morning. He showed up on time, patiently talked me through his troubleshooting and repair steps per my request, and took the time to wait after he did his magic on our furnace to make sure that the problem was actually fixed. It WAS fixed, and no problems since.
We were so impressed by our experience with Cesar on the service call that we had Logic bid a new install in another area of our house. They took time to research the best unit for our needs and ended up recommending an option we hadn’t even considered (and I might add that their recommendation was far from the most expensive option; our original idea would have been twice the cost and they persuaded us that the less-costly route would more than suit our needs – they were right). The bid acceptance process was all online and super easy, plus, they were able to schedule the work within a week. The crew showed up on time and completed a quality installation that totally exceeded our expectations. Communication throughout was amazing and they left the site as clean as they found it when they were finished.
All in all, Logic is a gem of a company comprised of a team of professional, knowledgeable technicians who take obvious pride in their work. Highly recommended.
Jackson L
